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Frequently Asked Questions
What You Need to Know
In this section, we have compiled some of our most frequently asked questions. If there’s something we missed, please don’t hesitate to reach out, and a member of our team will get in touch with you as soon as possible.

Can I change plans at any time?
Yes, you can change your plan, but please notify us immediately. Changes to your charcuterie selection or event details can typically be accommodated if made at least 72 hours before your scheduled event. However, changes requested within 72 hours may be subject to availability and could incur additional charges. Please get in touch with us directly to discuss any modifications, and we'll do our best to meet your needs.

What is your cancellation policy?
Our cancellation policy is designed to accommodate changes while ensuring we can provide the best service possible:
- **72 Hours Before Event:** You can cancel your order with a full deposit refund if done at least 72 hours before your scheduled event.
- **48-72 Hours Before Event:** Cancellations made between 48 and 72 hours before the event will incur a 50% cancellation fee of the total order amount.
- **Less than 48 Hours Before Event:** If you cancel within 48 hours of the event, the entire order amount will be charged, and no refund will be provided.
We understand that unexpected situations can arise, so if you need to cancel or make changes to your order, be sure to contact us as soon as possible. We'll do our best to assist you.
